[WIP] Common FAQs

1. when do we send an email failure to transfer cos of

   1. conflicting MCR

   2. start date > end date

   3. no end date

2. Failed to disable cos of reference

3. failed to auto disable cos of reference , or cos a next posting is there

4. Explain all the error messages or warning messages

   1. e.g end date is currently set before today

5. Why cant i send to institutions outside of my cluster?