This section guides you on creating and managing critical result filters. These filters help you sift through laboratory and radiology test results to identify critical results efficiently.
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If a lab result appears in the NTE segment of the HL7 message and does not have a corresponding OBX segment, select the "-1" test code. This option serves as a catch-all for cases where a microbiology result lacks a specific test code.
If a certain lab result comes from various locations , we allow our users to select 'All locations' to ensure that no result is missed. However , we understand there might still be a few exclusions hence we allow users to select locations to exclude if they have selected 'All Locations' , 'All Clinics' , 'All Wards'.
After we determine the criticality of a result, we will iterate through all routing rules and choose the one which is the closest match to the specialty and the location of the patient. E.g if the patient is from a from A&E, we will select the routing rule shown below :
However, if you would like to route your critical result filter via a specific routing rule, you can select the checkbox below.
Display additional observation allows you to display any additional OBX fields within the HL7 message.
Display comments allow you to display comments from the NTE segment (the first NTE segment following OBX segment) within the HL7 message.
You can continue if you would like a critical result to skip manual intervention. This would be useful for R1U results which do not require any action from the Contact Centre.
