🧑‍🤝‍🧑User Access Management

This page explains how to assign and manage user access, ensuring the right individuals have the appropriate permissions. You will need the 'Account Management' role to use this feature.

By default, all users with the following institutional email domains are added to Rooster as "End User Read-Only":

All NUHS institutions - nuhs.edu.sg , mohh.com.sg

TTSH - ttsh.com.sg, nni.com.sg, nsc.com.sg, ncid.sg, mohh.com.sg, singhealth.com.sg

Important: Only "Superuser" role can add, edit, or disable other superusers. This also applies to accounts that hold both the "Superuser" role and other roles (e.g., superuser and department secretary).

How to manager user role access?

Click on the settings icon and select 'User Management' to add or modify user roles. You can refer to User Roles and Permissions for more information on type of user roles.

Adding a new user

1. Click on 'Add New User' to add a new user onto Rooster. You can find further details on the permissions of various user roles here.

2. Enter the user’s email and assign the appropriate roles. Click 'Create' to successfully create your new role.

Editing a user's role

1. Click on the three dots to edit your user role. Select 'Edit User' from the pop-up window and modify the user’s role as needed. Click 'Update' to save changes.

Disabling a user

Method 1: Directly on Rooster interface

1. Click on 'Disable User'. A pop up will appear to confirm if you would like to disable your user. Click on 'Disable' to confirm your action.

2. If needed, you can re-enable the user later.

User will be greyed out after being disabled

Method 2: Bulk disabling using excel

1. Click on "More" → "Download/Upload Excel Template"

2. Download the template

3. Update the Status of the user by selecting True or False in the 'Enabled' column

   
4. Save your file and upload the completed file back to Rooster.

Do note that the this method can only be used to edit the status of the user.

Identifying users who have not logged in

If a user’s name appears as their email address in the user list, it means they have not logged in to Rooster yet. These users have already been granted access but must sign in at least once for their profile details to be fully registered and their correct names to be updated.

How to find out your user role?

Click on the dropdown icon next to your user role to view your user role. You should be able to see your user role as highlighted in the red box below.