# Accessing Rooster

* [How can I access Rooster? ](#accessing-rooster)
* [Who can access Rooster?](#who-can-access-rooster)
* [I am a new doctor in my institution, how do I get access to Rooster? ](#auto-provisioning-for-user-access)
* [I am facing issues with my Authenticator while logging in](#troubleshooting-access-issues-on-rooster)

### Accessing Rooster

#### Method 1: Access Rooster directly from your browser 

1. Type <https://rooster.gov.sg> into your search bar.

<figure><img src="/files/8gPtq1MUJGGmUCohHA8g" alt="" width="563"><figcaption></figcaption></figure>

2. You can bookmark this link for easier access as well

<figure><img src="/files/skBLVpbCUfovwc6W5jAq" alt="" width="563"><figcaption></figcaption></figure>

#### Method 2: Access Rooster directly from your intranet sharepoint

1. Log in to your institution's sharepoint and click on the hyperlink labeled 'Rooster.'
   1. For NUHS - You can access this information from the NUHS sharepoint
   2. For NHG - You can access this information from the TTSHub&#x20;

### Auto provisioning for user access

If your email has been auto provisioned by your institution, you will be able to access Rooster by simply logging in with your institution email.&#x20;

<table><thead><tr><th width="134">Institution </th><th>Auto provisioned email address</th></tr></thead><tbody><tr><td>AH</td><td><a href="http://nuhs.edu.sg/">nuhs.edu.sg</a>  , <a href="http://mohh.com.sg/">mohh.com.sg</a></td></tr><tr><td>JCH</td><td><a href="http://nuhs.edu.sg/">nuhs.edu.sg</a>  , <a href="http://mohh.com.sg/">mohh.com.sg</a></td></tr><tr><td>JMC</td><td><a href="http://nuhs.edu.sg/">nuhs.edu.sg</a>  , <a href="http://mohh.com.sg/">mohh.com.sg</a></td></tr><tr><td>NTFGH</td><td><a href="http://nuhs.edu.sg/">nuhs.edu.sg</a>  , <a href="http://mohh.com.sg/">mohh.com.sg</a></td></tr><tr><td>NUH</td><td><a href="http://nuhs.edu.sg/">nuhs.edu.sg</a>  , <a href="http://mohh.com.sg/">mohh.com.sg</a></td></tr><tr><td>TTSH</td><td><a href="http://ttsh.com.sg/">ttsh.com.sg</a> , <a href="http://nni.com.sg/">nni.com.sg</a> , <a href="http://nsc.com.sg/">nsc.com.sg</a> , <a href="http://ncid.sg/">ncid.sg</a> ,  <a href="http://mohh.com.sg/">mohh.com.sg</a>, <a href="https://nhghealth.com.sg">nhghealth.com.sg</a></td></tr><tr><td>WH</td><td><a href="https://wh.com.sg">wh.com.sg</a>, <a href="https://nhghealth.com.sg">nhghealth.com.sg</a>, <a href="#accessing-rooster">nni.com.sg</a>, <a href="https://nsc.com.sg">nsc.com.sg</a>, <a href="https://ncid.com.sg">ncid.com.sg</a>, <a href="https://mohh.com.sg">mohh.com.sg</a>, <a href="https://nuhs.edu.sg">nuhs.edu.sg</a>, <a href="https://ktph.com.sg">ktph.com.sg</a></td></tr></tbody></table>

Should your email address not be auto provisioned, you will need to send an EPAS / ITR request to get access to Rooster.&#x20;

### Troubleshooting access issues on Rooster&#x20;

If you are seeing the error message "Please ask an admin to add you as a user". Kindly send an **EPAS / ITR request** to your **ID Admins** to add you as as a user.

If you are having issues related to log in, kindly approach the relevant hotlines:&#x20;

\- \[NHG users] <ITDHELP@nhg.com.sg> || Hotline: 1800-ITDHELP (1800-4834357)

\- \[NHG-YH users] <IST.Servicedesk@ktph.com.sg> || Service Desk Hotline (1800-5874-478)

\- \[NUHS users] <ITDHELP@nuhs.edu.sg> || Hotline: 1800-ITDHELP (1800-4834357)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.rooster.gov.sg/introduction-to-rooster/accessing-rooster.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.