♿Accessing Rooster

This guide will discuss all issues related to accessing and navigating rooster

• How can I access Rooster?

• Who can access Rooster?

• I am a new doctor in my institution, how do I get access to Rooster?

• I am facing issues with my Authenticator while logging in

Accessing Rooster

Method 1: Access Rooster directly from your browser

1. Type https://rooster.gov.sg into your search bar.

1. You can bookmark this link for easier access as well

Method 2: Access Rooster directly from your intranet sharepoint

1. Log in to your institution's sharepoint and click on the hyperlink labeled 'Rooster.'

   1. For NUHS - You can access this information from the NUHS sharepoint

   2. For NHG - You can access this information from the TTSHub

Auto provisioning for user access

If your email has been auto provisioned by your institution, you will be able to access Rooster by simply logging in with your institution email.

Institution	Auto provisioned email address
AH	nuhs.edu.sg , mohh.com.sg
JCH	nuhs.edu.sg , mohh.com.sg
JMC	nuhs.edu.sg , mohh.com.sg
NTFGH	nuhs.edu.sg , mohh.com.sg
NUH	nuhs.edu.sg , mohh.com.sg
TTSH	ttsh.com.sg , nni.com.sg , nsc.com.sg , ncid.sg , mohh.com.sg, nhghealth.com.sg
WH	wh.com.sg, nhghealth.com.sg

Should your email address not be auto provisioned, you will need to send an EPAS / ITR request to get access to Rooster.

Troubleshooting access issues on Rooster

If you are seeing the error message "Please ask an admin to add you as a user". Kindly send an EPAS / ITR request to your ID Admins to add you as as a user.

If you are having issues related to log in, kindly approach the relevant hotlines:

- [NHG users] [email protected] || Hotline: 1800-ITDHELP (1800-4834357)

- [NHG-YH users] [email protected] || Service Desk Hotline [phone])

- [NUHS users] [email protected] || Hotline: 1800-ITDHELP (1800-4834357)