๐Ÿ“
Rooster Guide
Official websiteContact us
  • Introduction to Rooster
    • ๐Ÿ”About Rooster
    • โ™ฟAccessing Rooster
    • ๐Ÿง‘โ€๐Ÿ’ปUser Roles and Permissions
    • FAQ
  • Features
    • ๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘User Access Management
    • โš™๏ธInstitutions Settings
    • ๐Ÿ’ฏTest Codes Configuration
    • ๐ŸงชResult Filter Configuration
      • โ›‘๏ธConfiguring Conditions, Additional Conditions and Others for your filter
      • Merging multiple panel test results into a single SMS
    • ๐Ÿ—“๏ธMonthly Rosters
      • ๐Ÿ“žCreating On-Call Rosters
      • ๐Ÿ‘ฉโ€๐Ÿ‘ฉโ€๐Ÿ‘งCreating Team Rosters
      • ๐ŸฅฅCreating Leave Rosters
      • ๐Ÿ‘ฉโ€โš•๏ธAdding assignments to your monthly roster
    • ๐Ÿ“…Daily Rosters
      • Exporting Daily Roster
    • โ˜Ž๏ธDirectory - Contacts
      • Transferring Contacts Within a Cluster
      • Resolving Rooster's Automated task failures
    • ๐Ÿ“Routing Rules
    • ๐Ÿ“บLab Screen
    • ๐Ÿ”ŠCritical Test Results Dashboard
      • ๐ŸŽตSettings on Microsoft Edge
  • ๐Ÿ”Critical Result Reports
    • Understanding Critical Result Reports
  • ๐Ÿ“ขEmergency Broadcast Messaging
  • For End Users/ Clinicians
    • ๐Ÿ“ฑCritical Result Message
      • Troubleshooting Critical Result Messages
  • Testing & System Logic
    • Logic for parsing HL7 Message
  • Downtime and maintenance schedule
  • ๐Ÿ“‰Scheduled Interface Downtime
  • Legal
    • Terms of Use
    • Privacy Statement
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  • Accessing Rooster
  • Auto provisioning for user access
  • Troubleshooting access issues on Rooster

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  1. Introduction to Rooster

Accessing Rooster

This guide will discuss all issues related to accessing and navigating rooster

PreviousAbout RoosterNextUser Roles and Permissions

Last updated 9 days ago

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Accessing Rooster

Method 1: Access Rooster directly from your browser

  1. Type https://rooster.gov.sg into your search bar.

  1. You can bookmark this link for easier access as well

Method 2: Access Rooster directly from your intranet sharepoint

  1. Log in to your institution's sharepoint and click on the hyperlink labeled 'Rooster.'

    1. For NUHS - You can access this information from the NUHS sharepoint

    2. For NHG - You can access this information from the TTSHub

Auto provisioning for user access

If your email has been auto provisioned by your institution, you will be able to access Rooster by simply logging in with your Microsoft Azure AD Login.

Institution
Auto provisioned email address

AH

JCH

JMC

NTFGH

NUH

TTSH

Should your email address not be auto provisioned, you will need to send an EPAS / ITR request to get access to Rooster.

Troubleshooting access issues on Rooster

If you are seeing the error message "Please ask an admin to add you as a user". Kindly send an EPAS / ITR request to your ID Admins to add you as as a user.

If you are having issues related to log in, kindly approach the relevant hotlines:

- [NHG users] ITDHELP@nhg.com.sg || Hotline: 1800-ITDHELP (1800-4834357)

- [NHG-YH users] IST.Servicedesk@ktph.com.sg || Service Desk Hotline (1800-5874-478)

- [NUHS users] ITDHELP@nuhs.edu.sg || Hotline: 1800-ITDHELP (1800-4834357)

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nuhs.edu.sg
mohh.com.sg
nuhs.edu.sg
mohh.com.sg
nuhs.edu.sg
mohh.com.sg
nuhs.edu.sg
mohh.com.sg
nuhs.edu.sg
mohh.com.sg
ttsh.com.sg
nni.com.sg
nsc.com.sg
ncid.sg
mohh.com.sg
singhealth.com.sg
How can I access Rooster?
Who can access Rooster?
I am a new doctor in my institution, how do I get access to Rooster?
I am facing issues with my Authenticator while logging in