πCreating Daily Rosters
Integrate monthly plans into day-to-day operations, to ensure efficient shift coverage, smooth transitions between duties, and accommodate last-minute changes.
Creating Daily Rosters
The Daily Roster provides a day-to-day breakdown of the Monthly Roster. This lets you check and manage assignments for a specific date while keeping the overall schedule in view.
The daily roster will auto change to the next day's assignment at 8 am when a new shift begins.
User roles and permission for Daily Rosters
Modifying the template for Daily Rosters: 'Superuser' or 'Roster Manager' role
Modifying the assignments for Daily Rosters: 'Roster Manager' or 'Call Centre Operator' role
Step 1: Go to Daily Rosters
Go to 'Roster' in the main navigation
Select 'Daily Rosters' from the dropdown

Step 2: Create new roster
Click '+ Create New Roster'
Name your roster and select the Department for it
Add a header and footer
Click 'Save' to create the roster

Step 3: Add a template

Click 'Add Template +'
Add a title and select a dropdown option for the 'Monthly Roster' and 'Column' fields. For Team Rosters, select a dropdown option for the 'Row' field.
Click 'Save'

Once you've set up the Daily Roster view, any assignments from your Monthly Roster will be populated in. Any changes made to the assignment / comments will also be reflected in the monthly roster and vice versa.

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